Order processing time is the period it takes from when you submit your order until it's packed, labeled, and ready for courier pickup. It is separate from shipping time.
Our standard order processing time is 1-2 business days.
What Happens During Processing? ⏱️
Once you place an order, our fulfillment team gets to work on a few key steps before it can be shipped:
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Order & Payment Verification: We confirm your order details and verify the payment.
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Picking: We locate the item(s) in our warehouse.
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Packing: We securely pack your items in an appropriate box or mailer to prevent damage.
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Labeling: We print and apply the shipping label and prepare the package for handover to the courier.
Factors That Can Affect Processing Time
While we stick to our 1-2 day schedule, a few things can occasionally cause delays:
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Peak Seasons: During high-volume periods like Black Friday or the Christmas holidays, processing may take an extra day.
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Public Holidays: We do not process orders on Polish public holidays. Orders placed on these days or on weekends will be processed on the next business day.
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Product Availability: If an item is a special order or temporarily out of stock, it will have a longer processing time, which will be clearly stated on the product page.
Processing Time vs. Shipping Time
It's important to remember the distinction between these two terms:
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Processing Time: The time we take to prepare your order for shipment (usually 1-2 business days).
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Shipping Time: The time it takes the courier (like InPost or DPD) to deliver the package to you after they pick it up from us.
Your total waiting time is Processing Time + Shipping Time. You will receive a shipping confirmation email with a tracking number as soon as your order has been processed and handed off to the carrier.
